A few more rants...

Well since we have the best luck on the planet, let me tell you what we walked down on yesterday. Water all over our basement. Our heating system had a pipe spraying everywhere. We had to shut the water off most of the day. Luckily for us my father in law is handy, and that we were home. My FIL came and fixed it last night. LOVE HIM! (except we are still waiting on the basement to get done, I digress) Nothing was really damaged that we have noticed yet...I did have a brand new printer in a box still that was a little wet, I just don't have the courage to open it yet.

We are approaching the 30 day mark for our deathly slow internet because we violated our policy. We were told that every day it should get better. I called last week because I couldn't get on. They blamed it on the weather. Bart called last night and was on the phone an hour and they gave him loads of reasons why our internet could be slow.

1. It's our router (umm it wasn't hooked up)
2. We have a virus (umm we have up to date virus protection until Fall 2009)
3. We need to clear our "cookies" (give me a break)

And the list goes on and on. Pretty much had us running in circles. They said they have us listed with 3 routers and 3 mac ip addresses? Umm I don't even have a mac (if that is even what it means) and we certainly don't have 3 routers. We can't deal with the one router we have because it sucks. Bart to my surprise got angry and was pretty much calling their BS. He is going to call and speak to a supervisor today. Oh, they had us go to a website to check our upload and download speed. Download was 125 kbps and upload was 24 kbps. They also said we violated our policy again? Umm HOW ? We can hardly get on let alone upload so much that we violate our policy. They said we got an email on the 18th. Nope, no email. They also suggested we unplug our modem for 3 days. Let's just say that if we had another choice for internet WE WOULD BE USING IT. Ugh.
Have a good day! :-P

Rants

Where do I start? Last week I was on the way to go grocery shopping with Caleb and Meghan. Bart was going to stay home and watch Hayley while working. It was a crappy rainy day, and half way there my car dies. So I call Bart and have him come to pick me up, only to realize 3 kids won't fit in a Honda Civic. So I call my awesome cousin Heidi to come and save my ass. So she came and brought one kid all the way to my house for me. (Thank you so much!!) We have the car towed, thank goodness for Allstate Motor club. We have it fixed, it was the alternator. I was secretly hoping that it would be something not worth fixing so we could get a new (used) van. No such luck. Fine whatever. I decide then to obsessively clean my car. Next morning Bart goes to start it. Nothing. So tack on a new battery to that list. I was just happy to have my van back all in all. Until yesterday.

Should you be worried when your children come in and say "Mommy, window broken on car" I think we all know the answer to that. YES! I said "A window better not be broken!" thinking that they cracked a window. I walked out and saw black tinted glass all over the ground. The whole rear side window was gone. ALL OF IT. There is no way that Caleb and Meghan could have done it. Most of the glass is on the outside of the car, so we have come to the conclusion that it burst because of this obsessive heat lately. Seriously, WTF? Do you think this an omen to get a new van, or am I just imagining it?

Let me also add Wildblue satellite internet to my list of rants. Their customer service, SUCKS. But because I live in the boonies, they have us by the balls and they know it. I signed up for this awesome service, if I could use it called Carbonite. They back up your files and it cost about 50 a year which isn't bad at all considering I have no time and I am really worried about losing my photos. So I signed up for their 2 week trial, and was feeling good about it. Until one day when my internet was slower than dial-up, if that is even possible. So Bart called and then they told us we had exceeded our bandwith. I didn't even know we had a limit. But apparently it is in our fair access policy, listed in our contract that I signed 2 years ago. Do you think I remembered or really even read it? No. They said that they had sent us emails warning us. We didn't get those emails, because they had the wrong one listed. Which is such bullshit because I have had to call there numerous times before and they have sent me emails. Bart asks how long before our service is normal again, after deleting Carbonite. Umm 30 days they say! We mention that we have been a customer for 2.5 years and have never once come close to going over. The only reason we did this time was because Carbonite was backing up our files. We always pay our bill on time etc etc...nope can't help you. Bastards. HOW LONG BEFORE WE CAN GET HIGH SPEED IN THE FREAKIN ASS BOONIES?!!!

There I am done, for today.